Shipping Policy
Delivery methods, estimates, and coverage.
Delivery Areas
We currently ship/deliver within the United States. Local delivery may be available in select areas. Contact us at support@staplestreetmarket.com for specific coverage details.
Processing Times
Orders are typically processed within 1–2 business days. For fresh grocery orders, we aim to dispatch as quickly as possible to ensure quality.
Shipping Methods
We use trusted carriers and local delivery partners. The available options will be displayed at checkout based on your location and the items in your cart.
Delivery Estimates
Transit times vary by destination. Delivery dates are estimates and are not guaranteed, though we strive to meet all scheduled delivery windows. We are not responsible for delays caused by weather or other events outside our control.
Address Accuracy
You are responsible for providing a complete and accurate shipping/delivery address. If an order is returned or delayed due to an incorrect address, perishable items may not be refunded.
Damaged, Lost, or Missing Packages
Please inspect your delivery immediately upon arrival.
- Damage/Spoilage: Notify us within 24 hours of delivery with photos.
- Missing Items: Notify us within 24 hours of delivery so we can investigate.
Resolutions may include replacement, refund, or store credit at our discretion.
Questions
For shipping or delivery questions, contact us at support@staplestreetmarket.com.